UPTIME MONITORING GUIDE
How to Use a Public Status Page
A public status page gives customers one place to check service health. It reduces duplicate support questions and shows that incidents are being handled transparently.
List recognizable services
Use names customers understand, such as Website, Dashboard, or API. Internal hostnames and infrastructure labels create confusion.
Keep the scope intentional
Only publish monitors that are meaningful to customers. Internal experiments and private endpoints should remain outside the public view.
Link it where customers look
Add the status page to support replies, documentation, and incident communications so customers know where to find updates.
Key takeaways
- ✓Use customer-facing service names.
- ✓Publish only relevant monitors.
- ✓Make the status page easy to discover during incidents.
Continue learning
What Is Uptime Monitoring?
Learn how uptime monitoring works, what external checks can detect, and how to choose useful website and API monitors.
How to Monitor Website Uptime
A practical guide to choosing website URLs, check intervals, alerts, and response procedures for uptime monitoring.
Website Downtime Alerts: A Practical Setup Guide
Configure useful website downtime and recovery alerts while reducing noise from brief network failures.
Put the guide into practice
Monitor three websites or APIs free with PingGuard.
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